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人工智能震荡日本保险业,34名白领饭碗不保

发布时间:2018-12-10


人类的工作被机器取代,这一幕科幻小说已经构想许久。对于日本一家保险公司的34名工作人员来说,这种想象变成了现实。


日本寿险巨头富国生命保险公司正在裁员,并用可以计算出保险理赔的人工智能系统(AI)代替。该公司相信,它将提高30%的生产力。


预计在本月下旬安装价值2亿日元的人工智能系统后,每年可节省大约1.40亿日元(约合979,500英镑/ 120万美元)的工资开销。该设备的维护预计每年花费约1500万日元。


据日本每日新闻报道,该系统基于IBM日本有限公司的Watson AI 系统,IBM称之为“可以像人类一样思考的认知技术”。IBM说它可以“分析和解释所有的数据,包括非结构化文本,图像,音频和视频”。


日本富国生命保险公司将使用AI来收集保单理赔所需的信息—通过阅读医疗证明、手术或住院的数据获得。


另据每日新闻,还有三家日本保险公司也正在考虑采用人工智能系统进行工作,例如帮助客户寻找最佳的保障计划。


世界经济论坛去年的一项研究预测,机器人和人工智能的兴起将导致15个发达国家在未来五年内净损失510万个工作岗位。


调查涵盖的这15个经济体占世界劳动力总数的65%左右。


Japanese insurance firm replaces 34 staff with AI

Science fiction has long imagined a future in which humans are ousted from their jobs by machines. For 34 staff at a Japanese insurance firm, that vision just became a reality.


Fukoku Mutual Life Insurance is laying off the employees and replacing them with an artificial intelligence (AI) system that can calculate insurance payouts. The firm believes it will increase productivity by 30%.


It expects to save around 140m yen (£979,500 / $1.2m) a year in salaries after the 200m yen AI system is installed later this month. Maintenance of the set-up is expected to cost about 15m yen annually.


Japan's Mainichi reports that the system is based on IBM Japan Ltd's Watson, which IBM calls a "cognitive technology that can think like a human". IBM says it can "analyze and interpret all of your data, including unstructured text, images, audio and video".


Fukoku Mutual will use the AI to gather the information needed for policyholders' payouts - by reading medical certificates, and data on surgeries or hospital stays.


According to The Mainichi, three other Japanese insurance companies are considering adopting AI systems for work like finding the optimal cover plan for customers.


A study by the World Economic Forum predicted last year that the rise of robots and AI will result in a net loss of 5.1 million jobs over the next five years in 15 leading countries.


The 15 economies covered by the survey account for approximately 65% of the world's total workforce.(from BBC)


(翻译:于倩)